Hotels & Hospitality
Reservations don’t keep
front-desk hours.
Tetra is an AI answering service for independent hotels. Claire answers your front-desk line 24/7 — quoting rates, taking reservations, and sending your team every detail, commission-free — from $199 a month. Because reservation calls come at midnight, and unanswered rings push guests to the OTAs.
Free · no signup · demo calls run up to 3 minutes
Every unanswered ring pushes a guest to the OTAs.
Independent hotels fight for every direct booking — because the alternative is 15–25% of the room going to an online travel agency. And the direct channel most likely to fail is the phone: one desk agent, walking a guest to a room, while the reservation call rings out.
Phone guests are your best guests — they book longer stays, ask about late checkout, and skip the OTA middleman entirely. When they can’t get through, they don’t call back. They open the app, and the commission clock starts.
Claire answers on the second ring at 2 PM or 2 AM: rates, availability, room types, pet policies — and takes the reservation, working alongside Cloudbeds, Little Hotelier, Mews, or whatever runs your front desk. Your team gets the details; your revenue keeps its margin.
What Claire handles on your line
Configured to your business during onboarding — your services, your prices, your rules.
Reservations, taken
Dates, room type, rate, name — the booking captured start to finish.
Rate & availability questions
Answered from your rate sheet — confidently, at 2 AM.
Property questions
Parking, pets, breakfast, early check-in — the questions your desk answers all day.
Direct-booking rescue
Callers get booked by you, not redirected to a commission channel.
Overflow coverage
Check-in rush or full lobby — the phone still gets a voice, not a ring-out.
The handoff
Every reservation and inquiry lands with your desk, complete and legible.
Missed calls or OTA commissions — pick neither.
Bookings run $150–$400. Slide to the calls that ring out overnight and during check-in rush, and look at a month of lost direct revenue.
Tetra starts at $199 a month. See pricing →
Pricing, published.
No contracts. Live in 24 hours. Cancel anytime.
Starter
$199/mo
+ $300 setup · up to 200 calls/mo
Growth — most popular
$349/mo
+ $500 setup · up to 600 calls/mo
Pro
$549/mo
+ $800 setup · high volume
Every plan includes 24/7 answering, lead capture, instant summaries, and booking configured to your software. Full pricing details · How much does an AI receptionist cost?
Hotels & Hospitality questions, straight answers.
Can it actually take a reservation?
Claire captures the complete booking — dates, room type, rate, guest name, contact — and depending on your property-management system, books it directly or hands it to your desk for one-tap confirmation. Either way the guest hangs up booked with you, not browsing an OTA.
Does it work with Cloudbeds, Little Hotelier, or Mews?
We configure Claire around your PMS during onboarding — direct booking where the system allows, structured handoff where it doesn’t. Your rate strategy and inventory stay exactly where they are.
What about guests who need a human — complaints, groups, events?
Claire routes by your rules: complaints and group inquiries go to your manager’s line or inbox flagged appropriately, while routine reservations and questions get handled on the spot. Your team spends its time on the guests in the lobby.
Hear Claire answer your front desk line.
Book a 15-minute walkthrough and we’ll show you what Claire sounds like with your rates, your rooms, and your policies — live on your line in 24 hours.