HVAC & Home Services
The 9 PM no-heat call
books with whoever answers.
Tetra is an AI receptionist for HVAC companies and home-service businesses. Aaron answers your line 24/7 — triaging emergencies, booking jobs, and flagging urgent calls to you instantly — from $199 a month. Because furnaces don’t fail during business hours, and a family with no heat calls the next company on the list.
Free · no signup · demo calls run up to 3 minutes
After-hours calls are your highest-value jobs — and your most-missed.
The economics of home services are brutal in one specific way: the most urgent calls are the most valuable, and they arrive when nobody can answer. A no-heat night, a burst pipe, an AC dead in a heat wave — these are $300–$2,000 jobs from customers who will hire the first company that picks up.
Your techs are in crawlspaces and attics all day. The office line rolls to a cell that’s holding a flashlight. And an answering service that just takes messages doesn’t book anything — it delays it, which in this business means losing it.
Aaron triages like a dispatcher: how urgent, what symptoms, where, and when someone can be there. Emergencies get flagged to you instantly; routine calls get booked into your day — alongside Housecall Pro, ServiceTitan, or Jobber — without anyone crawling out from under a house.
What Aaron handles on your line
Configured to your business during onboarding — your services, your prices, your rules.
Emergency triage
No-heat, no-cool, leaks — urgency assessed by your rules, flagged to you instantly.
Job booking
Routine service and estimates booked into your schedule, not just noted.
The dispatcher questions
Symptoms, system age, address, access notes — asked every time, captured every time.
After-hours coverage
Midnight and weekend calls answered like it’s 10 AM on a Tuesday.
Overflow & surge
First cold snap of the year? Every call answered even when all lines light up.
The handoff
Address, issue, urgency, callback number — texted to you and your lead tech.
One missed emergency can out-cost the whole service.
HVAC and home-service jobs run $300–$2,000. Slide to the calls that ring out after hours and on-site, and look at the month.
Tetra starts at $199 a month. See pricing →
Pricing, published.
No contracts. Live in 24 hours. Cancel anytime.
Starter
$199/mo
+ $300 setup · up to 200 calls/mo
Growth — most popular
$349/mo
+ $500 setup · up to 600 calls/mo
Pro
$549/mo
+ $800 setup · high volume
Every plan includes 24/7 answering, lead capture, instant summaries, and booking configured to your software. Full pricing details · How much does an AI receptionist cost?
HVAC & Home Services questions, straight answers.
How is this different from my answering service?
An answering service takes a message; the customer is still unbooked and still calling your competitors. Aaron holds a real conversation: triages urgency, captures the dispatcher details, books the job, and flags true emergencies to you immediately. The caller ends the call with an appointment, not a promise.
Does it work with Housecall Pro, ServiceTitan, or Jobber?
We configure Aaron around your workflow — booking directly where your software allows it, or capturing the full job details and slotting them per your dispatch rules. Your board stays your board; it just stops having holes where missed calls used to be.
What counts as an emergency — who decides?
You do, during onboarding. No-heat below a temperature, gas smells, active leaks — whatever you define as “call me now” gets escalated to your cell immediately. Everything else books normally. You can tighten or loosen the rules anytime.
Hear Aaron answer your service line.
Book a 15-minute walkthrough and we’ll show you what Aaron sounds like with your services, your rates, and your dispatch rules — live on your line in 24 hours.